How To Return Your Mattress to Amazon

If your mattress is not what was advertised, or you and your mattress are not right for each other, Amazon makes it very easy to organize a return.

If you wish to return your mattress to Amazon, please follow these steps:

  1. Log onto your Amazon account
  2. Select “Your Account” and then “Your Orders”
  3. Find your mattress order in the list
  4. Click “Return or replace items” and follow the prompts
  5. Amazon will contact you to schedule a removal and arrange return shipping. Do not worry about repacking the mattress.  The Large Items team will be in touch, and they will look after the removal of the mattress.

If you need help, the Amazon support number is 1-866-216-1072.  Ask for the Large Items team.

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